Bridging the Gap Between IT and OT Security Teams
Traditionally, IT (information technology) and OT (operational technology) security teams have operated separately within organisations. The two teams often have their own set of priorities and tools, tailored to IT and OT networks. However, as cyber security continues to evolve, and cyber threats grow more sophisticated, the lines between IT and OT security are beginning to blur. There are new threats to watch out for, and today’s organisations need to embrace a security strategy that bridges the gap between IT and OT security.
The Need for Collaboration
In the past, IT teams have been concentrating on protecting data, networks, and digital systems. OT teams, on the other hand, have focused on ensuring physical devices and industrial control systems are operating safely. Over the past few years, however, things have changed. The rise of IoT, automation, and digital transformation has meant that modern OT systems are becoming increasingly connected to IT systems. This has opened up businesses to more vulnerabilities, and exposed them to more risks – criminals are now targeting IT and OT systems at the same time.
The need for a close relationship between IT and OT teams is clear – a breach in an IT network could easily spread to OT systems, disrupting critical operations and causing financial and operational damage. At the same time, a successful attack on OT systems could give criminals a way into IT systems that would have otherwise been completely secure.
What Are The Challenges?
While the risks of a more siloed approach are clear, there are a number of challenges preventing IT and OT security teams from working together. For a start, the two teams have long had different priorities. While IT security mainly focuses on keeping data safe, accurate, and accessible, OT security is more concerned with making sure that physical systems are running safely, reliably, and efficiently. When it comes to OT environments, keeping systems up and running is crucial, as downtime can be expensive – or dangerous.
Since these teams have different priorities, this has led to different security approaches. IT security teams concentrate on protecting software and networks using tools like firewalls, encryption, and antivirus programs. They will always try to use the latest tools and make sure that everything is patched and as up-to-date as possible. OT security teams, on the other hand, keep industrial systems running safely by using specialised protocols like SCADA (Supervisory Control and Data Acquisition) and PLC (Programmable Logic Controllers) to monitor and control equipment. Many OT systems rely on legacy technology, which may not work well with more modern IT security tools.
If OT systems are integrated with IT infrastructure, then the risks of cyber threats spreading between the two can be amplified. For instance, a successful phishing attack on an employee’s workstation could give the hacker access to sensitive data within the IT network, but it could also be an entry point to compromising the OT network. If security isn’t up to scratch, then integration turns into a vulnerability rather than a strength. To address these risks, businesses need to foster collaboration between IT and OT security teams, and there are a number of ways they can do this.
Establish Shared Objectives
The first step in bridging the gap between IT and OT security teams is to establish some common goals. Both teams share the responsibility of protecting the organization’s critical assets, whether that means safeguarding machinery or customer data. For example, IT and OT teams should work together to agree on what constitutes a ‘critical system’ in their organisation. While IT systems are important for handling data, OT systems control physical operations. As these systems are interconnected, teams need to coordinate their efforts to protect both and stop cyber attacks from spreading.
Implement Integrated Security Tools
Another effective strategy is to use integrated security tools that can offer visibility and protection across both IT and OT environments. Traditional IT security tools such as firewalls – while helpful – aren’t always suitable for protecting OT networks. Instead, organisations should invest in security solutions that are designed to protect all kinds of networks.
With centralised monitoring, threat detection, and incident response capabilities, an integrated SIEM system can protect both IT and OT systems. It can provide real-time alerts on any suspicious activity, so security teams can quickly identify and deal with potential threats. Businesses should also consider cyber security solutions that address the unique needs of OT environments, such as tools that can monitor SCADA systems.
Share Knowledge
To create a more unified security approach, IT and OT teams should educate each other. IT security professionals need to understand OT systems better – and at the same time, OT security experts should learn more about IT infrastructure and tools. Regular joint training sessions, workshops, and exercises can help to build trust and strengthen their working relationship. Forming a security team with members from both teams could also help to improve ongoing communication and coordination.
Develop Unified Incident Response Plans
A key step in closing the gap between IT and OT security teams is making sure that your business has a shared incident response plan. In the event of a cyber attack, both teams will need to work together to respond quickly and effectively. If you have a clear, well-practiced plan in place, this will help everyone understand their roles, reducing confusion and delays. By involving both teams in developing and implementing this plan, organisations can respond to threats quickly and efficiently.
The need for collaboration between IT and OT security teams is more important than ever. Cyber threats are no longer confined to just IT or OT systems, and businesses need a unified approach to their cyber security. Bridging the gap between your IT and OT security teams isn’t just best practice – it ensures your digital and physical assets are as protected as possible.
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